Refund policy

No return policy for custom made products.

All items sold as custom, made-to-order, or personalized are final sale. Because these products are created specifically for you, we cannot accept returns, exchanges, or cancellations once production has begun.

Before placing your order, please review all specifications, sizing, colors, text, and design details carefully, as we are unable to make changes after production starts.

Exceptions apply only if the item arrives damaged, defective, or does not match the agreed-upon specifications. In these cases, contact us within [X] days of delivery with photos of the issue, and we will arrange a repair, replacement, or refund at our discretion.

If you have questions about your order before it goes into production, contact us at [contact email/phone] and we're happy to help.

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You can always contact us for any return question at sales@hoggprint.com.


Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at sales@hoggprint.com.